create a superior customer experience

If you are serious about providing a for a great customer experience, your need to provide 24/7 support to cutomers, in their own language.. AtlasRTX makes responsive, scalable customer support and customer success a reality, by creating real-time experiences that move seamlessly from A.I. chatbots to real, live humans. Let customers reach you how they want: over SMS / Texting, Web Chat, Or Facebook Messenger

 

 
 
 

CUSTOMER EXPERIENCE DRIVES REVENUE

Incredible experiences boost revenue and customer loyalty better than any marketing campaign. AtlasRTX helps you attract, engage, and delight customers, by creating real-time experiences that enhance their entire customer journey. Stop competing for attention, and start meeting people where they already are—text, messaging and chat.

 

Why Use AtlasRTX?

 
Unparalleled Responsiveness
  • 24/7 inquiry and request handling

  • Language detection and translation in 100+ languages

  • Categorization and tracking of requests

  • A.I. chatbot responses with live human suppor

Analytics and Machine Learning
  • Measure and understand the questions being asked

  • Improve response relevance with machine learning

  • Track response time and inquiry resolution

  • Identify opportunities for new customer content

Higher Engagement and Performance
  • Maximize global responsiveness without scaling teams

  • See which content leads to customer satisfaction

  • Increase customer engagement and retention

  • Save human interactions for high-value activities

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