Customer Experience drives revenue

Your customers need 24/7 support, in their own language, for a great customer experience. AtlasRTX makes responsive, scalable customer support and customer success a reality, by creating real-time experiences that move seamlessly from A.I. chatbots to real, live humans.

 

 
 
 

create a superior customer experience

AtlasRTX helps you attract, engage, and delight customers, by creating real-time experiences that enhance their entire customer journey. Stop competing for attention, and start meeting people where they already are—text, messaging and chat. 

 

Why Use AtlasRTX?

 
Unparalleled Responsiveness
  • 24/7 inquiry and request handling

  • Language detection and translation in 100+ languages

  • Categorization and tracking of requests

  • A.I. chatbot responses with live human suppor

Analytics and Machine Learning
  • Measure and understand the questions being asked

  • Improve response relevance with machine learning

  • Track response time and inquiry resolution

  • Identify opportunities for new customer content

Higher Engagement and Performance
  • Maximize global responsiveness without scaling teams

  • See which content leads to customer satisfaction

  • Increase customer engagement and retention

  • Save human interactions for high-value activities

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