Customer Experience drives revenue
Your customers need 24/7 support, in their own language, for a great customer experience. AtlasRTX makes responsive, scalable customer support and customer success a reality, by creating real-time experiences that move seamlessly from A.I. chatbots to real, live humans.
create a superior customer experience
AtlasRTX helps you attract, engage, and delight customers, by creating real-time experiences that enhance their entire customer journey. Stop competing for attention, and start meeting people where they already are—text, messaging and chat.
Why Use AtlasRTX?
24/7 inquiry and request handling
Language detection and translation in 100+ languages
Categorization and tracking of requests
A.I. chatbot responses with live human suppor
Analytics and Machine Learning
Measure and understand the questions being asked
Improve response relevance with machine learning
Track response time and inquiry resolution
Identify opportunities for new customer content
Higher Engagement and Performance
Maximize global responsiveness without scaling teams
See which content leads to customer satisfaction
Increase customer engagement and retention
Save human interactions for high-value activities