AtlasRTX Privacy Policy

AtlasRTX (collectively “we” or “us” or “our”), a Mindshare Venture, has updated its privacy policy effective June 15, 2017.

Introduction

Your privacy is extremely important to us. At AtlasRTX, we operate under the following basic principles:

  • We don’t ask you for personal information unless we truly need it.

  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

  • We don’t store personal information on our servers unless required for the ongoing operation of one of our services.

 

Our Websites and Services aim to make it as simple as possible for you to control what’s visible to others, seen by search engines, kept private, and permanently deleted.

 

Below is our privacy policy (“Policy”), which incorporates these goals. If you have questions about deleting or correcting your personal data please contact our client success team.

 

AtlasRTX operates Websites and Services including atlasrtx.com. It is AtlasRTX’s policy to respect your privacy regarding any information we may collect, while operating our Websites and Services. For the purposes of this Policy, the term, “Websites”, shall refer collectively to www.atlasrtx.com as well as any other website that AtlasRTX operates and that links to this Policy.

 

This Policy details our commitment to protecting the privacy of individuals who visit our Websites (“Website Visitors”), who use our Services (“Customers”), or who register to attend or attend other events at which AtlasRTX is present (“Attendees”), as a sponsor, participant or otherwise.

 

In this Policy, “Customers”, as the term is used herein, shall refer to an individual or an entity that has agreed to a Saas Order Form for use of our Services.

 

Scope of This Policy

In addition to the Websites that link to this Policy, this Policy applies to the the AtlasRTX platform, a Software-as-a-Service Service which allows Customers to engage leads and customers using chatbots and messaging.

 

Information We Collect

When you visit our Website or use our Service you may provide us with two types of information: personal information you actively choose to disclose, information voluntarily provided within the Service, and non-personally identifiable information collected, in a way not visible to you, on an aggregate basis as you and others use our Websites. Together these two types of information are collectively referred to as "Customer Information."

 

Personal Information

For the purposes of this Policy, personal information shall mean information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to that person’s physical, physiological, mental, economic, cultural or social identity.

 

Other Websites

Our Websites may contain links to other websites and the information practices and the content of such other websites are governed by the privacy statements of such other websites. Website Visitors should always review the privacy statements of any such other websites to understand their information practices.

Information You Provide To Us

 

Customer Information

We ask for and collect personal information about you such as your name, address, phone number, email address, as well as certain related information like your company name and website name, when you or your organization registers for an account to access or utilize any of our Services (a “Customer”). We also ask for and collect personal information such as an email address and a name or alias from any individual that you authorize to log into and utilize our Services in connection with Your Customer Information.

 

We refer to any information described above as “Customer Information” for the purposes of this Policy. By voluntarily providing us with Customer Information, you affirm that you are the owner of such personal data or are otherwise authorized to provide it to us.

 

Other Information Submitted to Us

We ask for and collect personal information from you when you submit web forms on our Websites or as you use interactive features of the Websites, including content downloads, demo participation, participation in surveys, contests, promotions, sweepstakes, requesting customer support, or communicating with us.

 

Attendee Information

We ask for and collect personal information such as your name, address, phone number and email address when you register for or attend a sponsored event or other events at which any member of AtlasRTX participates.

 

Information We Collect From You on our Websites

 

Cookies and Other Tracking Technologies

We and our authorized partners use cookies and other information gathering technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our Websites, and other information regarding your interactions with our Websites.

 

Cookies are a feature of web browser software that allow web servers to recognize the computer used to access a Website. They are small pieces of data that that we transfer to your computer's hard drive to enable our systems to recognize your browser, simplify subsequent interactions with our Website and make your use of the Website more efficient.

 

We partner with third parties to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on our Websites and other sites in order to suggest advertisements based upon your browsing activities and interests.

 

Our Websites, email or other electronic communications we send to you may use web beacons, tags and scripts to assist us in delivering cookies, counting visits to our Websites, understanding usage and campaign effectiveness and determining whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis. 

 

Do-Not-Track Signals and Similar Mechanisms

Some web browsers may transmit "do-not-track" signals to websites with which the browser communicates. Our websites do not currently respond to these “do-not-track” signals.

 

Analytics

When you use the Websites, we collect analytics information to help us improve those and future Websites. We may also share anonymous data about your actions on our Websites with third-party service providers of analytics services.

 

Logs

Consistent with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our Websites and Services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, device, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, we connect personal information to information gathered in our log files as necessary to improve our Websites and Services. In such a case, we would treat the combined information in accordance with this Policy.

 

Information Collected From Other Sources

 

Social Media Widgets

The Websites include social media features, such as the Twitter Tweet This button, and widgets, such as the Share This button that run on our Websites. These features may collect your Internet protocol address, which page you are visiting on the Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Websites. Your interactions with these features are governed by the privacy statement of the companies that provide them.

 

Information From Third Party Services

We may also obtain other information, including personal information, from third parties and combine that with information we collect through our Websites. For example, we may have access to certain information from a third party social media or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third party social media or authentication service is in accordance with the authorization procedures determined by that service.

 

By authorizing us to connect with a third party service, you authorize us to access and store your name, email address(es), current city, profile picture URL, and other personal information that the third party service makes available to us, and to use and disclose it in accordance with this Policy. Check your privacy settings on these third party services to understand and change the information sent to us through these services.

 

Children’s Personal Information

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Websites or Services. Parents and legal guardians should monitor their children’s Internet usage and help enforce this Policy by instructing their children never to provide personal information through the Websites or Services without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through the Websites or Services, please contact us at contact@atlasrtx.com; we will use commercially reasonable efforts to delete that information.

 

Security of Information Collected

We secure your Customer Information, electronic data, text, messages, communications or other materials submitted to and stored within the Services by using commercially reasonable, industry-standard measures to prevent unauthorized access or disclosure, or accidental loss, disclosure or destruction thereof. Please be aware that even excellent security measures may fail to prevent computer hacking or other breaches of security, and we can offer no guarantees against the occurrence of the same.

 

Further, our postings on Websites and other communications you may have with us via email or regular mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through those means.

 

Customers of our Services are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements or other obligations, relating to the collection of personal information in connection with the use of our Services by individuals with whom our Customers interact. If you are an individual who interacts with a Customer using our Services, then you will be directed to contact our Subscriber for assistance with any requests or questions relating to your personal information.

 

We collect information under the direction of our Customers, and have no direct relationship with individuals whose personal information we process in connection with the use of our Services. If you are an individual who interacts with a Customer using our Services (such as a customer of one of our Customers) and would no longer like to be contacted by one of our Customers that use our Services, please contact the Customer that you interact with directly.

 

We may transfer personal information to companies that help us provide our Services. Transfers to subsequent third parties for these purposes are governed by the Service Agreements with our Customers.

 

How We Use Information That We Collect

We use the information we collect about you to, among other uses:

  • Deliver, improve and market our Services

  • Process and complete transactions and send you related information, including purchase confirmations and invoices

  • Send Service notifications and transactional messages

  • Provide customer service and support

  • Send you technical notices, updates, security alerts, and support and administrative messages

  • Send promotional communications, such as providing you with information about products and services, company news, features, surveys, newsletters, offers, promotions, contests, and events. Opt-out of receiving marketing communications from us by contacting us at contact@atlasrtx.com or following the unsubscribe instructions included in our marketing communications

  • Monitor and analyze trends, usage, and activities in connection with the Websites and Services and for marketing or advertising purposes

  • Investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities

  • Personalize the Websites and Services, including by providing features or advertisements that match your interests and preferences

  • Any other purposes for which we obtain your consent

 

Sharing Information with Others

 

Third-Party Service Providers

We share information, including personal information, with our third-party service providers that we use to provide hosting for and maintenance of our Websites, application development, backup, storage, payment processing, analytics and other services for us. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use personal information we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

 

Compliance with Laws and Law Enforcement Requests & Protection of Our Rights

We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

 

We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 

Testimonials

We may post testimonials on our Websites that may contain personal information. We obtain your consent to post your name along with your testimonial. If you wish to update or delete your testimonial, you can contact us atcontact@atlasrtx.com.

 

Referrals

If you choose to refer someone to our products and services, we will ask you for that person’s name and email address. We may send email inviting that person to visit our Websites and will store this information for the purpose of sending these initial emails, tracking the success of our referral program and other marketing activities. Your referral may contact us at contact@atlasrtx.com to request that we remove your referral’s information from our database.

 

Social Media and Community Forums

Our Websites may offer publicly accessible blogs, social media properties, community forums, comments sections or other interactive features. You should be aware that any information that you post in any of these areas might be read, collected, and used by others who access it. To request removal of your personal information from a publicly accessible area we control, contact us atcontact@atlasrtx.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

 

Business Transactions

We may assign or transfer this Policy, as well as your account and related information and data, including any personal information, to any person or entity that acquires all or substantially all of our business, stock or assets, or with whom we merge.

 

Sharing Information within AtlasRTX

We may share information, including personal information, with any member of AtlasRTX. We may also share personal information with third parties when we have your consent to do so.

 

Communications Preferences

We offer those who provide personal contact information a means to choose how we use the information provided. You may manage your receipt of marketing and non- transactional communications by clicking on the “unsubscribe” link located in our marketing emails, or you may send a request to contact@atlasrtx.com.

 

Updating or Deleting Your Information

Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information, please contact us at contact@atlasrtx.com.

 

Customers of our Services may update or change their Customer Information by contacting client@atlasrtx.com for more detailed instructions. To make a request to have personal information maintained by us returned to you or removed, please email client@atlasrtx.com. Requests to access, change, or remove your information will be handled within 15 days.

 

An individual who seeks access to, or who seeks to correct, amend, or delete inaccuracies in personal information stored or processed by us on behalf of a Customer should directly contact the Customer who controls that data. Upon receipt of a request from one of our Customers for us to remove the data, we will respond to their request within thirty (15) days. We will retain personal information that we store and process on behalf of our Customers for at least as long as needed to provide the Services to our Customers. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you may contact us atcontact@atlasrtx.com.

 

If you are a Customer or otherwise provide us with personal information in connection with your use of our Websites or Services, we will delete this information upon your request, provided that, notwithstanding such request, this information may be retained for as long as you maintain an account for our Services, or as needed to provide you with our Services, comply with our legal obligations, resolve disputes and enforce our agreements.

 

Changes To This Policy

Our Privacy Policy and Terms and Conditions may change from time to time. Material changes to this Policy, will be announced via our posting of a clear notice on the Websites before the change becomes effective. Please periodically review this page for current information on our privacy practices. Your continued use of the Websites or the Services constitutes your agreement to be bound by such changes to this Policy. If you do not accept the terms of this Policy, your only recourse is to discontinue use of the Websites and the Services.

 

Contacting Us

Please direct questions about this Policy or our privacy practices via email to contact@atlasrtx.com, or at:

AtlasRTX, a Mindshare Venture

435.565.1005

1182 Center Drive D160

Park City, UT 84098